Shipping Policy

At Orgenou, we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep. Our shipping policy is designed to ensure that your package is delivered in a timely manner and in perfect condition.

Shipping Methods

We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. Our shipping partners are reliable and experienced, ensuring that your package is handled with care throughout the entire shipping process.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. We strive to offer competitive rates that are fair and reasonable. You can view the shipping costs for your order during the checkout process, allowing you to make an informed decision before finalizing your purchase.

Shipping Time

We understand that prompt delivery is important to our customers. That's why we make every effort to process and ship your order as quickly as possible. The estimated shipping time will depend on your location and the shipping method selected. During the checkout process, you will be provided with an estimated delivery date based on your shipping address.

Order Tracking

We want to keep you informed every step of the way. Once your order has been shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your package and know exactly when it will arrive. You can easily track your order on our website or through our shipping partner's website.

International Shipping

We are proud to offer international shipping to customers around the world. Please note that international shipping may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend checking with your local customs office for more information on any potential fees.

Customer Support

If you have any questions or concerns regarding your order or our shipping policy, our customer support team is here to assist you. You can reach out to us via email at support@orgenou.com, and we will respond to your inquiry as soon as possible.

At Orgenou, we are committed to providing exceptional customer service and ensuring that your order is delivered to you in a timely and efficient manner. We appreciate your trust in us and look forward to serving you.